Last updated: October 15, 2026
Information we collect
Once Management LLC ("we," "us," "our") collects information you provide directly and information collected automatically when you use oncemanagementllc.com (the "Site").
Information you provide
- Contact details such as name, email address, phone number and company name.
- Vehicle details such as year, make, model and VIN when you request a part.
- Shipment details such as pickup and delivery addresses or ZIP codes, freight description, weight and dates.
- Billing and shipping information when you place an order. Payment card data is processed by our payment processors and is not stored on our servers.
- Any other information you include in messages to us.
Information collected automatically
- Device and browser information, IP address and general location.
- Pages viewed, links clicked and referring websites.
- Information from cookies, pixels and similar technologies (see "Cookies & advertising").
How we use information
- To respond to quote requests, provide parts and freight services, and process orders and returns.
- To communicate about your order, shipment, warranty or account, including by phone, text or email.
- To verify part fitment and arrange transportation with carriers.
- To improve the Site, our services and customer experience.
- To measure and improve advertising performance.
- To detect and prevent fraud and comply with legal obligations.
How we share information
We do not sell your personal information. We share it only as needed to operate our business:
- Carriers and logistics partners who pick up and deliver parts and freight.
- Parts suppliers who fulfill your order.
- Service providers such as payment processors, hosting, email, form and analytics providers, under contracts that limit their use of your data.
- Legal and safety purposes, when required by law or to protect our rights, customers or others.
- Business transfers, such as a merger or sale of assets, subject to this policy.
Cookies & advertising
We and our partners, including Google and Meta, may use cookies and similar technologies to understand Site usage, remember preferences and show relevant ads on other websites. You can control cookies in your browser settings, opt out of Google personalized ads at adssettings.google.com, and learn about interest-based ad choices at optout.aboutads.info.
Phone & text messages
If you provide a phone number, we may call or text you about your request or order. Message and data rates may apply. You can reply STOP to opt out of text messages at any time. We do not share mobile numbers or text-messaging consent with third parties for their marketing purposes.
Data retention & security
We keep personal information only as long as needed for the purposes above, including legal, tax and warranty record-keeping. We use reasonable administrative, technical and physical safeguards, but no method of transmission or storage is completely secure.
Your choices & rights
You may request access to, correction of or deletion of your personal information, and opt out of marketing emails using the unsubscribe link. Depending on your state of residence (for example California, Virginia, Colorado or Texas), you may have additional rights. To make a request, email info@oncemanagementllc.com. We will verify your request and respond as required by law.
Children's privacy
The Site is not directed to children under 13, and we do not knowingly collect their personal information.
Changes to this policy
We may update this Privacy Policy from time to time. Changes take effect when posted with a new "Last updated" date.
Contact us
Once Management LLC
119 SW Rose Garden Ln
Lee's Summit, MO 64064
Email: info@oncemanagementllc.com
Phone: (816) 799-8758